Refund Policy

Policy: Cancellation of Education Program or Networking Event Registration

The deadline for cancellation of a Member Company representatives’ attendance at an Education Program or networking event is Friday, February 28, 2025, 5:00 PM.

If you would like to cancel your registration for any or all DCAT Week education programs and/or networking events, and receive a refund of your payment, you must:

  • Contact Dina Fahmy, Finance & Office Manager, by email (accounting@dcat.org) or by phone (+1.856.388.2950) no later than Friday, February 28, 2025 5:00 PM.

Requests for cancellation may be subject to a processing fee or a deduction based on food and beverage guarantees made to the venue.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

 

Substitution Policy: Education Program or Networking Event

If you are pre-registered for DCAT Week 2025 and need to transfer your ticket to another representative within your organization, follow these simple steps:
  1. Log in to the DCAT Member Portal.
  2. Navigate to: DCAT Week → Manage Registration.
  3. From the dropdown menu, select Transfer Registration.
  4. Search for the individual’s name. If they are not listed in the system, you will have the option to create a new contact.
  5. Complete the transfer. The new attendee will then see the program under their profile.
This process ensures a seamless transition of registration to the new representative.
Please contact the DCAT team at support@dcat.org if any assistance is needed. 
On-site registration transfers must be made by visiting the DCAT Staff Office located in the InterContinental Barclay, Barclay Salon, 1st Floor.

 

Policy:  Cancellation of Annual Dinner Table or Single Seat(s)

Cancellation requests must be made in writing and send to the Meeting Operations Manager by email (mvenice@dcat.org).

A Member Company may request to cancel and receive a refund less a $150.00 administrative fee per table on or before Thursday, February 20, 2025, 5:00 PM.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

No refunds will be issued for cancellation request received after Thursday, February 20, 2025, 5:00 PM.

 

Policy: Cancellation of Business Meeting Space

Cancellation requests must be made in writing and send to the Meeting Operations Manager by email (mvenice@dcat.org).

A Member Company may request to cancel and receive a full refund prior to Thursday, January 23, 2025, 5:00 PM ET.

Cancellation request received after Friday, January 24, 2025, 5:00 PM ET through Thursday, February 13, 2025, 5:00 PM ET will be charged a one-night penalty plus all applicable taxes and fees.  The Business Meeting Space will revert to DCAT to be assigned to another Member Company.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

No refunds will be issued, and your company is responsible for the full amount of total room nights reserved plus all applicable taxes and fees after Thursday, February 13, 2025, 5:00 PM ET. This will also apply to no-shows.

    • Fees will be collected at the time of cancellation and charged to the credit card on file.
    • The hotel will bill you separately for ordered audiovisual services and food and beverage ordered by your company, plus all applicable taxes and fees.
    • Cancelled Business Meeting Space automatically reverts to DCAT to be assigned to another Member Company.