Refund Policy

Policy: Cancellation of Education Program or Networking Event Registration

The deadline for cancellation of a Member Company representatives’ attendance at an Education Program or networking event is Friday, February 28, 2025, 5:00 PM ET.

If you would like to cancel your registration for any or all DCAT Week education programs and/or networking events, and receive a refund of your payment, you must:

  • Contact the Finance & Office Manager by email (accounting@dcat.org) or by phone (856-388-2963) no later than Friday, February 28, 2025, 5:00 PM ET.

Requests for cancellation may be subject to a processing fee or a deduction based on food and beverage guarantees made to the venue.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

 

Substitution Policy: Education Program or Networking Event

If you are pre-registered for DCAT Week 2025 and need to transfer your ticket to another representative within your organization, follow these simple steps:
  1. Log in to the DCAT Member Portal.
  2. Navigate to: DCAT Week → Manage Registration.
  3. From the dropdown menu, select Transfer Registration.
  4. Search for the individual’s name. If they are not listed in the system, you will have the option to create a new contact.
  5. Complete the transfer. The new attendee will then see the program under their profile.
This process ensures a seamless transition of registration to the new representative.
Please contact the DCAT team at support@dcat.org if any assistance is needed. 
On-site registration transfers must be made by visiting the DCAT Staff Office located in the InterContinental Barclay, Barclay Salon, 1st Floor.