Refund Policy

Policy: Cancellation of Business Meeting Space

Cancellation requests must be made in writing and send to Mikaela Venice, Meeting Operations Manager, at mvenice@dcat.org

A Member Company may request to cancel and receive a full refund prior to Friday, January 12, 2024, 5:00pm ET.

Cancellation request received after Friday, January 12, 2024, 5:00pm ET through Friday, February 9, 2024, 5:00pm ET will be charged a one-night penalty plus all applicable taxes and fees.  The Business Meeting Space will revert to DCAT to be assigned to another Member Company.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

No refunds will be issued, and your company is responsible for the full amount of total room nights reserved plus all applicable taxes and fees after Friday, February 9, 2024, 5:00pm ET. This will also apply to no-shows.

    • Fees will be collected at the time of cancellation and charged to the credit card on file.
    • The hotel will bill you separately for ordered audiovisual services and food and beverage ordered by your company, plus all applicable taxes and fees.
    • Cancelled Business Meeting Space automatically reverts to DCAT to be assigned to another Member Company.