Refund Policy

Policy: Cancellation of Education Program or Networking Event Registration

The deadline for cancellation of a Member Company representatives’ attendance at an Education Program or networking event is Friday, February 28, 2025, 5:00 PM ET.

If you would like to cancel your registration for any or all DCAT Week education programs and/or networking events, and receive a refund of your payment, you must:

  • Contact the Finance & Office Manager by email (accounting@dcat.org) or by phone (856-388-2963) no later than Friday, February 28, 2025, 5:00 PM ET.

Requests for cancellation may be subject to a processing fee or a deduction based on food and beverage guarantees made to the venue.

All refunds will be made via the payment method in which they were received. Please allow 7 to 10 business days for credit cards and 14 business days for checks.

 

Substitution Policy: Education Program or Networking Event

If you pre-register for an education program and/or networking event and want to substitute another person from your Member Company to take your place, please contact Dina Fahmy by email (accounting@dcat.org) during the time and manner as described above.

Substitutions on-site during DCAT Week must be made by visiting the DCAT Staff Office located in the InterContinental Barclay, Barclay Salon, 1st Floor.